Review of this hair

Dryness and shedding after two days led to a difficult return

Kiara Cason · Trustpilot

Kiara bought six Raw Burma Curly bundles and installed three. Within two days, she found the hair dry, brittle and shedding heavily, unlike her earlier purchases.

She felt it had less shine than expected and resembled Raw Cambodian hair she had also owned. She offered to remove the sew-in and return everything.

After repeated problems sending photos and videos, she received care instructions she felt did not address her complaint. Yummy declined a return of used hair for hygiene reasons and offered credit for the unused bundles.

Kiara described a month of emails and a call after she threatened to contact consumer authorities. She eventually received a return label, sent all the hair back and obtained credit through her bank.

Yummy later offered to condition the used hair. She was unhappy with that offer and the $300 installation cost she had lost, and feared losing about $1,000 without a resolution.

Her January 2024 review does not confirm a final refund from Yummy or whether the bank credit was permanent. The month of correspondence does not tell us how long she wore the hair.

Length and color were not given; current hair may differ.

Kiara describes buying the hair. Gifts, payment and affiliate arrangements were not stated. Posted on Trustpilot.

Problems after two days; hair later removed and returned